Activate · The implementation platform for Manhattan

Implement Manhattan faster, with fewer people and less risk.

Activate is Veridian's implementation platform for Manhattan's products: warehouse, transportation, order and omnichannel, store and point of sale, labor, yard, planning and slotting. Its AI tester and accelerators do the testing, configuration, data and training work that stretches timelines and budgets, and every result arrives with evidence for your team to approve.

    Follow a project from design to go-live. Screens are illustrations with sample data.

    Highlights

    Built for the operation, not just the project office.

    Whichever Manhattan products you are implementing, the AI tester proves they work before go-live, the digital twin shows how your operation will run on them, augmented reality puts the answers in people's hands, and the Academy gets everyone trained before go-live.

    AI tester

    A tester that drives Manhattan for you.

    Describe a flow in plain English. The AI tester works through it across your Manhattan products, on the desktop screens, the Mobile App and the APIs, signed in as you, and checks every screen before it moves on.

    • Runs flows that cross products: order to warehouse to carrier to store
    • Reads each screen back and confirms the result independently
    • Files a screenshot, API call and verdict for every step
    The Manhattan Active Mobile App menu on a mobile device
    YouTake a web order from creation to delivery, and confirm the store can see it.
    AI tester runPassed
    ✓Created and released the orderOrder
    ✓Picked and packed it in the DCWarehouse
    ✓Planned and tendered the loadTransport
    ✓Checked the yard appointmentYard
    ✓Confirmed the status at the storeStore
    ●Screenshot and verdict filed for every step
    Digital twin

    Watch your operation run before it goes live.

    A 3D simulation built from your real Manhattan configuration. Simulated people and equipment work real Manhattan tasks in your layout, so you can see travel, congestion and dock contention, then try a change and compare before anyone on the floor feels it.

    • Your layout, doors and locations, read from your configuration
    • Wave, labor, yard and consolidation studies on Manhattan's own engines
    • Two setups side by side, so you keep the one that wins
    Ask about a twin study
    1. 1
      Your layoutRacking, locations and doors come straight from your configuration.
    2. 2
      Real workSimulated operators and equipment run the tasks Manhattan creates.
    3. 3
      The answerCompare two setups on the same day of orders.
    Study · wave release planCurrent Proposed
    Travel
    Better
    Congestion
    Better
    Dock wait
    Better
    Augmented realityIn labs

    Point a mobile device at a label. See what Manhattan knows.

    Activate's AR app works alongside the Manhattan Mobile App. It reads every barcode in view, shows what each one is, and steers the operator to the right location, with Tiva on hand to help.

    • Identify an LPN or an item without keying anything
    • Confirm a location before the scan, not after the mistake
    • Turn-by-turn guidance to the putaway location
    See it on your floor

    The overlays are the AR app's own. Warehouse scenes and data are illustrative.

    The Academy

    A full LMS, with the courses written for you.

    Activate includes its own learning management system. AI drafts each course from your solution design, your configuration and your real screens, your trainers review it, and the Academy delivers it, tracks it and keeps it current.

    • Lessons, videos, practice, quizzes and SOPs, AI-generated and reviewed by your team
    • Learning paths and certifications by role, in your branding and language
    • Readiness tracked before go-live, and lessons flagged when configuration changes
    See the Academy
    Academy · My learning
    ✦ AI-generated
    Receiving with lotsLesson · Video · Practice · Quiz · SOP
    ✦ AI-generated
    Order release and wavesLesson · Video · Quiz
    Knowledge check

    A cold item arrives with no lot on the label. What should the receiver do?

    Receive it and fix the lot later
    ✓Put it on hold and call a lead
    Go-live readinessby role
    Receivers
    Pickers
    Supervisors
    ✦Drafted by AI, approved by your trainers
    Why Activate

    Better implementations, in less time.

    Manhattan Active projects do not slip because the software is hard. They slip because testing, configuration, test data and training are done by hand, late, and without proof. Activate takes that work on.

    Higher quality

    Tests are generated from the approved design and run by the AI tester on the real Mobile App, desktop and API screens, with every result checked independently.

    • Plain-English tests, from unit to UAT, run overnight
    • Every screenshot, API call and verdict captured automatically
    • Requirements traced to configuration, tests and evidence

    Lower risk

    Configuration is compared across environments before anything moves, changes arrive as draft change sets a person approves, and the audit trail names who did what.

    • Compare and drift between any two environments
    • Named release bundles with a health check
    • Load tests with real user pools before go-live

    Shorter timeline, lower cost

    The hours that used to go into spreadsheets, screenshots, hand-keyed migrations and slide decks go away, so a smaller team gets to go-live sooner.

    • Test data built, driven to state and purged on request
    • Solution designs drafted from discovery and the live system
    • Training courses, quizzes and SOPs from one recording

    Works across Manhattan's products: Warehouse, Transportation, Order and Omnichannel, Store and Point of Sale, Labor, Yard, Supply Chain Planning and Slotting Optimization, on Manhattan Active and on Manhattan SCE, through the same screens and APIs your team already uses.

    The difference

    Where projects lose time, and what Activate does instead.

    The usual projectWith Activate
    Test scripts in spreadsheets, run by hand, screenshots pasted into Word→The AI tester runs plain-English tests on the Mobile App, desktop and APIs and files the evidence itself.
    Test data built by hand, then left behind to pollute the next cycle→Data Sets build exactly the data a scenario needs, drive it to the right state and purge it afterwards.
    Configuration workbooks and side-by-side screen comparisons→Config Explorer and Rule Workbench show configuration the way the system holds it; compare any two environments field by field.
    Hand-keyed migrations between environments→Release bundles move approved changes as draft change sets, with a health check and an audit log entry.
    Blank design templates and meeting notes nobody reads→Discovery answers become a drafted solution design, reviewed section by section, traced to its tests.
    Slide-deck training and SOP binders→Training Studio turns one recording into lessons, a quiz and an SOP in your branding and language, delivered in the built-in Academy.
    The platform

    Everything the project needs, from pursuit to hypercare.

    Activate is organised around the work your team does on a Manhattan Active project. The highlights below are a sample; there is a great deal more inside.

    How it works

    Tiva and the harness do the work. Your team stays in charge.

    Tiva is the assistant built into every screen. The harness gives it, and any agent you build, safe access to your live Manhattan system.

    Ask in plain English

    Describe the flow to run, the configuration to change, the data to build or the course to create. No scripts, no code.

    Activate does it on your live system

    It drives the Mobile App, desktop screens and APIs as the signed-in person, with that person's own Manhattan permissions, and reads back every result.

    You approve, with the evidence attached

    Configuration changes arrive as draft change sets with a health check. Nothing reaches production without a yes, and every step is in the audit trail.

    Any LLMHosted, private or open-weight. Bring your own keys and switch when you want, with automatic failover.
    100+ toolsBuilt for Manhattan Active: configuration, APIs, Mobile App and desktop screens, data, documents and tests.
    Your identityEvery action runs as the signed-in user, so the audit trail always names an accountable person.
    Guard railsLeast-privilege tools scoped per environment, draft change sets, approvals, and a kill switch for administrators.
    Security and data

    Built to pass your security review.

    Single-tenant, on AWS

    Each customer gets its own instance, in a US region by default and an EU region on request. It can also run in your own cloud account.

    Your data stays yours

    Customer data is never used to train foundation models or any model that benefits another customer, and we put that in writing.

    Acts as the signed-in person

    No shared service account. Every action carries that user's Manhattan identity and permissions, and the audit trail names them.

    Controls you can review

    Veridian runs a SOC 2 programme, and Activate's AI controls are mapped to ISO/IEC 42001 and the NIST AI Risk Management Framework. Ask for the current report and the control mapping.

    Logs you own

    Every prompt, tool call, change and verdict is logged with usage and cost. The logs stay in your instance and export to your monitoring tools.

    Approvals and a kill switch

    Tools are least-privilege and scoped per environment. Changes are drafts until a person approves them, and administrators can stop all AI actions at once.

    FAQ

    What people ask us.

    Product
    What is Activate?

    Veridian's implementation platform for Manhattan Active. It covers every phase of a project, from pursuit and design through testing, training, go-live and support, and it does the work on your live system instead of tracking it in a separate tool. A person approves every result.

    Which Manhattan products does it work with?

    All the major ones: Manhattan Active Warehouse, Transportation, Order and Omnichannel, Store and Point of Sale, Labor, Yard, Supply Chain Planning and Slotting Optimization, plus Manhattan SCE. It works through the same APIs and screens your team uses, including the Mobile App your operators run on mobile devices.

    Do we need Veridian as our implementation partner?

    No. Your own team or another partner can run Activate. Many customers use it alongside Veridian consultants, but the platform does not depend on us.

    Do we have to write code or test scripts?

    No. Tests are written as plain-English sentences, and most work happens through screens and chat. Developers who want to go further can use Python or JavaScript and the documented APIs.

    How does it keep up with Manhattan's updates?

    It reads your configuration and screens live, so it works with the version you are on. When an update lands, rerun your regression suite overnight on the upgraded environment and compare configuration before and after.

    Do we have to adopt all of it?

    No. Most teams start with the part that saves the most time on their project, often testing, data sets or configuration, and add more as they go.

    AI and your data
    Is our data used to train AI models?

    No. Your data is not used to train foundation models or any model that benefits another customer, and we put that in writing.

    Which AI models does it use? Can we bring our own?

    You choose, and you can switch. Bring your own keys, for example from your Azure OpenAI tenant. If the primary provider has an outage, Activate fails over automatically to a secondary provider you have approved.

    Can the AI change our system without approval?

    No. Tools are least-privilege and scoped to each environment. Configuration changes arrive as draft change sets with a health check, and nothing reaches production without a person approving it. Administrators also have a kill switch that stops all AI actions at once.

    Whose identity does the AI act as?

    The signed-in person's. Every action runs with that user's own Manhattan identity and permissions, so the audit trail always names an accountable person, never a shared service account.

    What gets logged, and who owns the logs?

    Every prompt, tool call, change and verdict, along with usage and cost. The logs stay in your own instance, belong to you, and can be exported to your monitoring tools.

    Security and commercial
    Where is it hosted, and where does our data live?

    Each customer gets a single-tenant instance on AWS, in a US region by default and an EU region on request. It can also run in your own cloud account.

    How is it secured and audited?

    Veridian runs a SOC 2 programme, and Activate's AI controls are mapped to ISO/IEC 42001 and the NIST AI Risk Management Framework. Ask us for the current report and the control mapping as part of your security review. We complete vendor security and AI risk questionnaires as standard.

    How is it priced?

    An annual subscription in tiers. It is not priced per seat or per transaction, so cost does not climb as more people join the project. Contact us for a quote.

    What support do we get?

    L1, L2 and L3 support with response-time commitments, plus onboarding documentation and guidance inside the product.

    Can we get our data out?

    Yes. Tests, evidence, documents, configuration exports and logs can be exported in standard formats, and the APIs are documented.

    Screens in the explainers are illustrations with sample data.

    See it do the work on your own Manhattan environment.

    Bring a real flow, a real configuration question and a real training need. We will run them live and leave you the evidence.

    Book a demo