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Is Seamless Omni-Channel Possible? How to Avoid Supply Chain Technology Hiccups

Omni-channel sales strategies have become essential to companies trying to keep up with Amazon and major retailers. Unfortunately, a lack of understanding in omni-channel supply chains has also led many companies to experience extreme issues in delivering on their promises. In addition, some may feel that growing into a seamless omni-channel sales strategy is impossible…

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The Customer-Focused Supply Chain: Why an Omni-Channel Supply Chain Approach Keeps the Customer Happy

The role of the customer experience in growing your business cannot be overstated. Amazon and other retail giants have managed to create unique, customer-focused supply chains, ensuring customers have real-time status updates and options in case of returns. Meanwhile, managing customer-focused supply chains can be complicated, eroding profit margins. However, an omni-channel supply chain approach…

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Combining Order Streaming and WMS: 3 Tips for Success

Combining order streaming and warehouse management systems (WMSs) is rapidly becoming the new gold standard in omni-channel supply chains. The combination has wide-ranging benefits, including decreasing overhead costs, improving employee productivity and accommodating more orders in a shorter time. As explained by Bridget McCrea of Modern Materials Handling, the volume of products and services being sold…

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