Services
System Implementation
Veridian provides the expertise and tools, so you can implement faster with fewer resources.
This is no easy task
Avoid underestimating the effort and knowledge required to implement a supply chain system, and lean on the experts at Veridian to help.
Eliminate the noise
The system is there to facilitate your requirements. Losing focus of that can send you down a costly road. Stay on track and on budget, with Veridian's proven methodologies and modern approach to implementations.
Let the experts guide you
Implementing a supply chain system is a major undertaking, and you deserve a partner who puts your success above all else.
What does a WMS implementation partner actually do?
A system implementation partner takes a supply chain system such as a warehouse management system (WMS) or order management system (OMS) from a signed contract to a live, stable operation: designing how the system will run your processes, configuring it, integrating it with your other systems, testing it, training your people and supporting the cut-over. Veridian provides the expertise and the tools so you can implement faster with fewer resources.
Implementing a supply chain system is no easy task, and the effort and knowledge required are routinely underestimated. The system is there to facilitate your requirements; losing focus of that can send a project down a costly road of unnecessary modifications and missed dates. Veridian's proven methodology and modern approach keep the project on track and on budget.
How does a Veridian implementation run?
Every project is different, but the phases are consistent:
| Phase | What happens | How Veridian shortens it |
|---|---|---|
| 1. Discovery and design | Walk the operation, confirm requirements, and design how receiving, putaway, waving, picking, packing, shipping and inventory will work in the new system. | Consultants with direct Manhattan Associates experience design to the standard product first, so modifications are the exception. |
| 2. Configuration | Build the design into the system across development, test and production environments. | ConfigBuilder migrates configuration between environments in one click and keeps them in sync, so it is set up and validated once. |
| 3. Integration | Connect the WMS or OMS to ERP, host, carrier, automation and labor systems. | Standard interfaces where they exist; custom work only where the business needs it. |
| 4. Testing | Unit, integration, user-acceptance and volume testing of every scenario. | ScriptWriter builds no-code test scripts and runs them automatically whenever a change is introduced. |
| 5. Training and cut-over | Train supervisors and associates, rehearse go-live, convert data, and switch over. | Rehearsed cut-over plans and FileSync for deploying labels, reports and configuration files across servers. |
| 6. Hypercare and stabilization | On-site and remote support through the first weeks of live operation. | The same team that built the system supports it, then hands off to ongoing support. |
What does the client team provide?
A successful implementation is a partnership. From the client we need an executive sponsor who can make decisions, a project lead, subject-matter experts from operations and IT who can commit time to design sessions and testing, and super-users who will train the floor. Veridian brings the design, configuration, testing and integration expertise, the automation tools and the project discipline, and we deliberately keep the demand on your people to what only your people can do.
What are the deliverables?
- Solution design documents covering every process the system will run.
- A configured, integrated system in development, test and production environments, kept in sync.
- A reusable library of automated test scenarios and their results.
- Training materials, standard operating procedures and a cut-over runbook.
- Go-live and hypercare support, followed by a documented hand-off to support.
How long does an implementation take, and how big is the team?
Timelines depend on scope: a single-facility implementation on standard processes is typically measured in months, while multi-site rollouts with heavy integration run longer. Veridian's teams are intentionally small and senior. Because configuration migration, testing and file deployment are automated, a Veridian project typically needs fewer consultants and fewer client hours than a conventional implementation of the same scope.
Why Manhattan Associates, and why Veridian for it?
Veridian is a preferred implementation partner of Manhattan Associates, a trusted partner in Manhattan's MVP partner program, and specializes in implementing and optimizing the Manhattan supply chain suite, including WMS (WMOS and Manhattan Active) and OMS. Our team has more than 100 years of combined direct implementation experience on these products. Our AutoMate suite, ConfigBuilder, ScriptWriter and FileSync, was built specifically for Manhattan Associates WMS and OMS, which is why it can automate the parts of an implementation that other integrators still do by hand.
When does a company need an implementation partner?
- You have purchased a new WMS or OMS and need it live on a date the business is counting on.
- You are upgrading or migrating to a current Manhattan Associates release.
- You are opening a new distribution center or adding automation that the current system must orchestrate.
- An implementation is in trouble and needs experienced hands to recover it.
Companies such as Walmart, adidas, Starbucks, McLane, QVC and Frito-Lay are among Veridian's clients. Request a consultation or call (770) 225-1750 to talk through your project.
Frequently asked questions
Which systems does Veridian implement?
Veridian specializes in Manhattan Associates warehouse management (WMOS and Manhattan Active) and order management systems, and is a preferred implementation partner of Manhattan Associates.
How does Veridian implement faster with fewer resources?
By designing to the standard product, keeping teams small and senior, and automating configuration migration, testing and file deployment with its AutoMate tools (ConfigBuilder, ScriptWriter and FileSync) instead of doing that work by hand.
What does our team need to contribute to an implementation?
An executive sponsor, a project lead, operations and IT subject-matter experts for design sessions and testing, and super-users to train the floor. Veridian handles design, configuration, integration, testing and cut-over.
How long does a WMS implementation take?
It depends on scope. A single-facility implementation on standard processes is typically measured in months; multi-site rollouts with significant integration take longer. Veridian sets the timeline in the planning phase and manages to it.
Can Veridian rescue an implementation that is behind schedule?
Yes. Veridian regularly joins troubled projects to reset scope, stabilize configuration and testing, and get the system live.
What happens after go-live?
Veridian provides hypercare through the first weeks of live operation and then transitions the client to its Ongoing Maintenance & Support service, or to the client's own team with full documentation.
Software to support your needs
Save time with automated configuration, no-code scripting, and file management solutions made simple.
Preferred implementation partner of:
Meet customer demands and improve efficiency
Ensuring a successful implementation has never been easier with the help of Veridian’s modern approach to supply chain technology, expert staff, and automation tools.
Meet customer demands and improve efficiency
Ensuring a successful implementation has never been easier with the help of Veridian’s modern approach to supply chain technology, expert staff, and automation tools.