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The Digital Supply Chain: How Are Supply Chain Managers Responding?

How do you define the digital supply chain? Do you isolate it to processes involving the internet, or do you take a more progressive approach and combine cloud-based technologies, integration and unmatched customer service into one, data-based solution? Most supply chains have been involved in digital processes for years. Even computerized picking systems rely on…

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Supply Chain Customer Experience: Why Customer Experience Is the Supply Chain Buzzword for 2017 & Beyond

Customer needs and expectations rule all businesses. In the modern age, businesses have been forced to become practically clairvoyant in their ability to meet customer expectations. Meanwhile, Amazon, Walmart and other online retail giants threaten to undermine the success and profitability of small to medium-sized businesses. However, being smaller does not necessarily mean a business…

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